Privacy Policy

Last updated: 2026-10-03

1. Introduction

Welcome to Property Khareedo. In this Privacy Policy, "Property Khareedo", "we", "us", and "our" refer to Property Khareedo.

Property Khareedo operates an online real estate marketplace through its website, mobile application, and related services (collectively, the "Platform"). The Platform enables users to explore property listings and connect with property owners, buyers, sellers, real estate agents, and other relevant parties.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and what choices and rights may be available to you.

By accessing or using our Platform, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent before processing your personal information.

Platform information:

Platform name: Property Khareedo
Website: https://www.propertykhareedo.com
Contact email: contact@propertykhareedo.com
Privacy contact: contact@propertykhareedo.com

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected when you:

Visit or use our website.
Download or use our mobile application.
Create or manage an account.
Browse, search, save, or inquire about properties.
Publish, edit, or manage property listings.
Communicate with property owners, agents, buyers, sellers, or our support team.
Contact us or otherwise interact with our services.

This Privacy Policy does not govern third-party websites, applications, or services that may be accessible through links on our Platform. Those services have their own privacy policies and practices.

3. Information We Collect

The information we collect depends on how you use the Platform and which features you access.

3.1 Personal and account information

When you create or manage an account, we may collect:

Full name.
Email address.
Phone number.
Username and account credentials.
Profile picture, if provided.
Account type, such as buyer, seller, owner, or agent.
Account preferences and profile information.

We may also collect information required to verify your account or respond to your requests, where applicable.

3.2 Property listing information

When you publish or manage a property listing, we may collect:

Property title and description.
Property type and purpose, such as sale or rent.
Property price and area measurements.
City, locality, address, and location details.
Property features, facilities, and amenities.
Property photographs and videos.
Listing availability and status.
Relevant owner or agent information.
Supporting documents, if submitted through a verification feature.

Information displayed publicly will depend on the listing settings and features available on the Platform.

Please do not upload confidential documents or unnecessary personal information unless specifically required for a legitimate platform feature.

3.3 Location information

We may collect location information that you provide, such as a property's city, area, address, or map location.

If our mobile application offers device-based location features, we may request permission to access your device's location for purposes such as showing nearby properties or helping you identify your location.

Device location access will depend on the permissions granted by you and the features you use.

You may manage location permissions through your device settings. Disabling location access may affect certain location-based features.

3.4 Communications and user interactions

When you contact us or interact with other users through available Platform features, we may collect:

Property inquiries and contact requests.
Messages and communications submitted through the Platform.
Customer support requests.
Feedback, complaints, and reports.
Information about saved properties, searches, and user preferences.

If you contact another user directly outside the Platform, information exchanged through that communication may not be collected by Property Khareedo.

Chat conversations between customers and agents on the Platform may be reviewed by authorized Property Khareedo staff. This review is read-only: our staff do not take part in, reply to, or change your conversations, and reviewing a conversation does not notify either party or mark any message as read. Each review is recorded in an internal access log.

We review conversations only when it is necessary for support, safety, moderation, fraud prevention, or keeping the service running. This includes monitoring for and acting on content that breaks our policies, such as:

Fraud, scams, or requests for payment through unusual or unsafe channels.
Harassment, threats, abusive, or hateful language.
Spam or unauthorized marketing.
Illegal, offensive, or sexually explicit content.
Misleading information about a property or a listing.

Sharing content of this kind through the Platform is against our policies and may lead to the content being reported, the account being suspended or closed, and, where required by law, the matter being referred to the relevant authorities.

3.5 Device and technical information

When you access the Platform, we or our service providers may automatically collect certain technical information, where applicable, including:

IP address.
Device type and model.
Operating system and version.
Browser type and version.
Application version.
Language and general device settings.
Log data, diagnostic information, and crash reports.
Information about Platform usage and performance.

This information may be used to maintain, secure, troubleshoot, and improve our services.

3.6 Cookies and similar technologies

Our website may use cookies, pixels, local storage, and similar technologies to:

Maintain login sessions.
Remember user preferences.
Support essential website functionality.
Improve performance and usability.
Understand website usage.
Support security and fraud prevention.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

3.7 Payment information

If Property Khareedo offers paid services, subscriptions, featured listings, or promotional packages, we may collect relevant billing and transaction information.

Depending on the payment method, this may include transaction references, payment status, billing details, and payment history.

Payments may be processed by third-party payment providers. Where a third-party provider handles payment card information, that information is subject to the provider's applicable privacy and security practices.

We will describe the payment information we actually collect and the providers we use in accordance with our available services.

3.8 Information from third parties

Where permitted by law and applicable to our services, we may receive information from:

Authentication providers, if you choose to use them.
Service providers that support our Platform.
Verification providers, where applicable.
Other users who submit reports or complaints concerning your account or listings.
Publicly available sources, where lawfully used for verification or fraud prevention.

We use such information only for relevant and legitimate purposes.

4. How We Use Your Information

We may use the information we collect to:

Create, manage, and maintain user accounts.
Provide property search, browsing, filtering, and listing services.
Publish and display property listings and relevant profile information.
Help users connect with property owners, agents, buyers, and sellers.
Respond to property inquiries and customer support requests.
Verify accounts, listings, or submitted information where applicable.
Detect, investigate, and prevent fraud, abuse, and suspicious activity.
Maintain the security and integrity of the Platform.
Improve our website, application, features, and user experience.
Diagnose technical problems and monitor service performance.
Process payments and provide paid services, where available.
Send account-related notifications and important service updates.
Send promotional communications where permitted by law and, where required, with your consent.
Enforce our Terms & Conditions and other applicable policies.
Comply with legal obligations and respond to lawful requests.

We will not use your personal information for purposes that are incompatible with this Privacy Policy or applicable law without an appropriate legal basis.

6. Public Information and User-Generated Content

Property Khareedo allows users to submit property listings and related content.

Information included in public listings may be visible to visitors, including people who do not have an account.

You are responsible for ensuring that you have the right to publish the information, photographs, videos, and documents you submit.

Please avoid including sensitive personal information, private contact details, identity documents, or confidential information in publicly visible listing descriptions or photographs.

Property Khareedo cannot control how third parties use information that you voluntarily make public.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide and maintain our services.
Manage user accounts and property listings.
Maintain security and prevent fraud.
Respond to inquiries and resolve disputes.
Comply with legal, regulatory, and accounting obligations.
Enforce our agreements and policies.

The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable law.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the services and systems involved, these measures may include:

Access controls and authentication safeguards.
Secure data transmission.
Security monitoring and system maintenance.
Restricted access to personal information.
Backup and recovery procedures.
Measures to detect and prevent suspicious activity.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you suspect unauthorized access to your account.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Withdraw consent where processing is based on consent.
Object to or request restriction of certain processing activities.
Opt out of promotional communications.
Submit a privacy-related complaint to us or the relevant authority.

To exercise an applicable right, contact us at contact@propertykhareedo.com.

We may need to verify your identity before processing your request. Certain information may need to be retained where required or permitted by law.

You may opt out of promotional emails by using the unsubscribe option included in those communications, where available. You may still receive essential service-related messages.

10. Account Deletion

If you have created a Property Khareedo account, you may request its deletion by contacting us at contact@propertykhareedo.com. Please write from the email address registered to the account so that we can verify the request.

When we receive a valid deletion request, we will take reasonable steps to delete or anonymize the personal information associated with your account within a reasonable period, subject to applicable legal requirements.

Certain information may be retained where necessary to comply with legal obligations, resolve disputes, enforce agreements, or prevent fraud and security abuse.

Deleting your account may result in the loss of access to your profile, saved properties, listings, and other account-related features.

Publicly shared content, copies retained by other users, or information independently collected by third parties may not be removed solely through deletion of your account.

Where applicable, we will explain any relevant limitations on deletion.

11. Third-Party Services and Links

Our Platform may contain links to third-party websites, applications, maps, payment services, or other external services.

We do not control the privacy practices or content of third-party services.

If you access a third-party service, its own terms and privacy policy will apply. We encourage you to review those policies before sharing personal information.

12. Children's Privacy

Property Khareedo is not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at contact@propertykhareedo.com so that we can review the matter and take appropriate action.

13. International Data Processing

Depending on the location of our service providers and infrastructure, your information may be processed or stored in countries other than your country of residence.

Where such processing occurs, we will take steps required by applicable law to protect your personal information and ensure appropriate safeguards are in place.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or data practices.

When we make changes, we will publish the updated policy on our website and make it available through the application, where applicable.

The "Last updated" date at the beginning of this policy will indicate when it was most recently revised.

Where required by law, we will provide notice of material changes or obtain consent before implementing them.

15. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us:

Property Khareedo: Property Khareedo
Privacy email: contact@propertykhareedo.com
Support email: contact@propertykhareedo.com
Website: https://www.propertykhareedo.com

We will review privacy-related inquiries and respond within the time required by applicable law or, where no specific period applies, within a reasonable period.